CUSTOMER REVIEWS

adam

I've worked with Steve multiple times and I am amazed by just how capable, skilled & patient he is even in the most complex of transactions. When other lenders are stuck, Steve is just getting started. I've never met anyone else in the industry who can get to the very bottom of an issue and find the most imaginative solution to get a deal done.

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Navigating the mortgage process can feel overwhelming, but working with Jerry at PRMG made it an absolute breeze. From our first conversation, Jerry was incredibly knowledgeable and put us at ease. He took the time to clearly explain every step, answering all of our questions with patience and genuine care. What impressed us most was his proactive communication. Jerry was always quick to respond to our emails and calls, and he kept us updated throughout the entire process. We never had to wonder where we stood. Thanks to his expertise and dedication, we closed on our home smoothly. We're so grateful for Jerry's hard work and would highly recommend him to anyone looking for a reliable, trustworthy, and all-around great mortgage lender. He truly went above and beyond to make our home-buying journey a positive one.

Rose

Frank was amazing to work with! As a first-time buyer, I had a lot of questions about financing, and he took the time to explain everything clearly and patiently. He was incredibly responsive, always available to answer even the smallest questions, and made sure my loan process stayed on schedule. I never felt overwhelmed—Frank kept things smooth and stress-free. I truly appreciated his professionalism and would recommend him to anyone needing a reliable loan officer.

Aaron

Frank and Jennifer at PRMG provided excellent service. We are first time home buyers and they were very patient with us and answered all of our questions promptly and thoroughly explained points we did not understand. Their service was quick, helped us close on time, had our best interests in mind with the lowest rate compared to other lenders, and went beyond our expectations. He made time for us when it was convenient for our busy work schedules. PRMG was professional, communicated eloquently, well organized, and got along easily with other key players in the home buying process. I highly recommend their service to all home buyers.

Danyel

These guys are 1000% professionals . They are fast and precise. Good at communication. I spent 4 years trying to buy a house with other lenders but never worked. Until I found Paramount Residential Mortgage Group, Inc. Stephen Scott Braslow

Elizabeth

Abdel was an absolute pleasure to work with. He made the entire process a lot less stressful and actually enjoyable. I can’t even explain how incredibly grateful we are to have Abdel in our corner! He truly goes above and beyond! 10000000000000% HIGHLY recommend!

MaryAnn

I am posting this on a beautiful morning from my patio looking out at the green pastures of my new farm. This farm is a lifelong dream and Kristy Flach at PRMG played a very significant role in making that happen! My search for a farm presented several challenges and Kristy stuck with me through the whole crazy process. Crazy being from the sellers, the loan process was nothing but smooth sailing. I honestly felt like I was her only client. She was always there if I needed questions answered or to talk me off the ledge, so to speak, when I was anxious. Several times she talked with me after hours and got moving on things early in the morning. She handheld me through the entire process from the first property I put in an offer to the 3rd which I closed on last week, and is exactly what I wanted. I would absolutely refer anyone to Kristy. I've been singing her praises all over town. She is top notch! And I feel like I've also made a friend in the process. Thanks, Kristy, for all your help, I would not be at my dream farm without you!

AndrewArtiles

My wife and I just closed on our first home today. Abdel made the process so much easier than it could have been. He is a great communicator and has so many resources available. My wife and I feel lucky that we had the opportunity to work with him. Thank you Abdel!

Zach La

Brent was very helpful answering all our questions in a timely matter. Very appreciative of all the hard work that was put in for our loan.

Alex

I recently had the pleasure of working with Jimmy Delay (Team Lead), Steven (Loan Officer), and William (Branch Manager) during my mortgage loan process, and I couldn’t be happier with the experience. From start to finish, the entire team was professional, knowledgeable, and genuinely invested in making the process as smooth as possible for me.Jimmy Delay set the tone with his leadership, ensuring that communication was clear and that every step was explained thoroughly. Steven, my Loan Officer, was incredibly responsive to my questions and concerns, always taking the time to walk me through the details and making sure I felt comfortable with each decision. William, as the Branch Manager, provided reassurance and oversight, giving me confidence that I was in good hands.Thanks to their combined expertise and dedication, what could have been a stressful process turned into a seamless and positive experience. I highly recommend Jimmy, Steven, and William to anyone looking for a team that truly cares about their clients and delivers outstanding service. Thank you all for helping me secure my mortgage loan with such ease and professionalism!

Angie

I just closed on my second home, and Frank Pinho was incredible from start to finish. He was persistent, proactive, and always on top of everything—answering my questions literally 24/7, even on a holiday! His communication and dedication made a huge difference throughout the process. His entire team was also amazing—super organized and responsive every step of the way. I highly recommend Frank and his team if you want a smooth and stress-free experience!

Easter &

Working with Steve was an absolute pleasure from start to finish. He was always quick to respond to our questions and took the time to clarify every detail, no matter how small. His communication was excellent — clear, timely, and reassuring throughout the entire process. Steve stayed on top of everything, making sure no step was missed or delayed. He explained each procedure thoroughly and ensured we fully understood every aspect before moving forward. His professionalism, responsiveness, and dedication truly made a stressful process feel smooth and manageable. We couldn’t have asked for a better mortgage-loan agent and would highly recommend Steve to anyone looking for reliable and thoughtful service!

Lisa

We had a unique property. It required a lot of work. Paul and Brent took excellent care of us. We were able to move in to our dream property. I highly recommend Paul and his team. They are great communicators and kept us informed the entire time.

Kevin

"Kathleen and her team are an amazing operation. Everyone is on point and readily available to answer or help will take action with any questions or issues that you may have, even if it was outside of normal business hours. Highly recommended if you need a team. That’s tough when it counts"

Dayanara

Great service! Thanks to Paul and Brent… great communication, friendly people, and helpful.

B.

I am in the real estate industry and witness first hand how mortgage representatives work and how they treat their clients. Having all the knowledge in front of me, I have turned to Abdel and his amazing team twice now for my own personal use. Beyond professional! The speed at which they process their loans is unheard of. There is no one better trusted for your home purchase or refinance needs!

Imani

You guys are awesome & I’m so happy to be buying a new home with you! Most of the time I look up the big spenders but today it’s me! What a wonder job you guys have done!

Ashley

Paul is by far the best Loan lender agent! I would highly recommend him to anybody looking to buy a home. This was home buying made easy, because Paul handled so much took his time to teach me and help me better understand the ins and outs of every fine detail, if you are ever scared to buy a home worried or, just don’t know where to start. Paul is 100% your guy!

Melissa

Loved working with Brent and Paul. Truly had the best team to guide us.

oscar e

She did a miracle on getting a mortgage in 2 weeks or I would have lost a house that I really wanted it. My broker , Mayssa and her worked so hard that I would have felt bad if the loan didn’t get through but she did it. There is no doubt that when she sets a goal, she achieves it. Thank you Claudia!

jessie

top notch professionals, really helped guide me through the process quickly and expertly - and without any hiccups! Really grateful for Paul, Brent, and the team! And would highly recommend.

Carolyn

Jordan and his group were very helpful. They guided me through the home buying process from start to finish. I appreciate all the assistance and professionalism.

Hugh

Jordan was very responsive and told me what I needed to do next. Very helpful look forward to working with him in the future. I just bought my rentals and am trying to get another property Justin and Merry Ann helped out tremendously.

DeMarcus

I was working with another lending company when they called me a few days before closing, telling me I was denied. Tiffany, Lauren, and Justin sprang into action and assured me we could get to closing in a few days. Throughout the ENTIRE process, they encouraged me that, not only was it possible to have the house my family needed, but that it was going to happen. Tiffany even coordinated from her vacation and made me feel extra special. They really are the mortgage fixers. When everyone else said why they can't, Tiffany said, "WHY NOT?!"

DeMarcus

I was working with another lending company when they called me a few days before closing, telling me I was denied. Tiffany, Lauren, and Justin sprang into action and assured me we could get to closing in a few days. Throughout the ENTIRE process, they encouraged me that, not only was it possible to have the house my family needed, but that it was going to happen. Tiffany even coordinated from her vacation and made me feel extra special. They really are the mortgage fixers. When everyone else said why they can't, Tiffany said, "WHY NOT?!"

jonesfamily

Jerry was very professional from start to end. He listened to our needs and is very good at his craft. 10 out of 10 would ALWAYS RECOMMEND! If you need someone that will work for you and care about your situation with no judgement he is the guy you need in your corner.

nelsonniketa9

He was very informative and helpful. We went through the requirements and he suggested the best possible way to move forward. He referred me to prospective program to help my future purchase

Marry

Will was everything you'd hope for in a loan officer — attentive, patient, and quick on his feet. Throughout the entire process, he made sure I felt informed and confident every step of the way. What really stood out was how he always took the time to personally call me and explain my loan in detail — no rushed emails or confusing jargon, just clear communication and genuine care. He answered every question with patience and never made me feel like I was bothering him, even when I had a million little things to clarify. His calm demeanor and professionalism made the whole experience smooth and stress-free. If you’re looking for someone who truly puts you first and is great under pressure, Will is your guy. 100% recommend — five stars all the way!

rodriguezrc5

Vanessa helped us through a particularly rough closing process and guided us with diligence and care! Whatever issues came up she was able to explain and put us on the right track to follow the right course of actions. In short we absolutely adore Vanessa! 10/10 our only recommendation

Jean

Great customer service, Jordan Christian Vreeland group were ready to help from the first minute, they help me with all the information that I needed from the house that I wanted to what I can afford , Im going to work on my end to be prepared and come back again

Jefferson

I had a great experience working with Maria, Liz, and Karen at PRMG. From start to finish, they were professional, responsive, and truly made the home financing process smooth and stress-free. Their dedication and attention to detail were clear every step of the way. I’m grateful for their support and highly recommend them to anyone looking for a reliable and caring team. Thank you all!

Harold G

Very helpful and knowledgeable, call me back in minutes, educated me in the market values, straight forward and reliable honesty, will definitely recommend

David

Frank and his team were excellent to work with while my wife and I were closing on our first home! With a quick closing timeframe, Frank was able to walk us through every step and thoroughly explain everything as we were new to the process. He was able to set us up with the right people for our title and insurance, and looked through all avenues to get us the best rate possible. We can’t recommend Frank enough, his professionalism was reassuring and his approach was welcoming for two people that did not have a lot of familiarity with the mortgage process.

amandapir165

Jordan and Kevin were very helpful, we determined we will reconnect soon once my fiancé and I have better finances for this and they took the time to ask me questions to get the whole picture and patiently explained my options and possibilities. I couldn’t of asked for a more patient and helpful team!

Michelle

Nancy, I just wanted to thank you and your team for all your hard work on helping my buyers with the Orange County Down Payment Assistance Program. Thanks to your help, we were able to successfully close on their brand new house. My clients couldn’t have done it without you! I really appreciate your dedication and communication throughout the process. It was great working with you, and I look forward to doing so again soon. Thanks again!

Michelle

Nancy, I just wanted to thank you and your team for all your hard work on helping my buyers with the Orange County Down Payment Assistance Program. Thanks to your help, we were able to successfully close on their brand new house. My clients couldn’t have done it without you! I really appreciate your dedication and communication throughout the process. It was great working with you, and I look forward to doing so again soon. Thanks again!

Nathan

Paul was knowledgeable, excellent, personable, responsive etc

Ulises

marittzaja

Frank, was professional, enthusiastic, and positive from the start. This is my first experience purchasing a home, Frank and PRMG team made it possible. Even when dealing with the less savvy Frank volunteered to be on the call to help clarify. I will definitely recommend Frank and the PRMG to anyone.

Mrs. Merone

It has been a great pleasure working with the team. Kass and Maryann are super professional. They are both very good at responding quickly and properly guiding us through the process. We would definitely recommend them to friends and family.

Masi

Abdel and his team truly knocked it out of the park. We’re very grateful for all his help and flexibility to work with our needs and our budget. I highly recommend him!

Katherine

From the moment I reached out to them, their team was responsive, professional, and genuinely committed to helping me navigate the mortgage process. They provided a variety of loan options, explained each one in detail, and helped me choose the best fit for my financial goals. The application process was quick and efficient, with clear instructions every step of the way. They made sure to address any concerns I had and offered guidance throughout the entire process. Wonderful team!